We're pretty upfront about our products and services, and will not surprise you with any hidden fees or costs. We do place a few limitations on our returns policy, but we think that they are fair.
SHIPPING CHARGES DEDUCTED.
We will deduct the original shipping charge from your refund.
Notify within 14 days
We should be notified within 14 days of receiving your delivery. After 14 days, we won't have the capacity to accept your return.
RETURN IN THE ORIGINAL PACKAGING
Our products are well packaged for shipping purposes. Without the original packaging, we will not be able to accept your return. If you have requested assembly service, you are still responsible for retaining the original packaging.
AS NEW CONDITION
Returns shall be accepted if the item is in its unused, new condition. Items that have scratches, stains, damages, drilling or any other modifications will not be returnable.
Custom Orders and Additional Services
It would be ideal if you take note of that custom orders and extra services expenses paid are non-refundable. This incorporates expenses paid for in-room delivery, for assembly service and for delivery and pick-ups beyond our standard shipping zone.
FINAL SALE ITEMS
Items marked on SALE cannot be returned.